Booking Terms

Trips are operated by Samathi Co., Ltd. (company registration no. 0845567016509), registered office 19/29 Moo. 1 T. Maenam, Koh Samui District, Koh Samui 84330, trading as Endless Summer Samui. We are a licensed Thai tour operator (TAT Tour Operator License No: 42/00594) and our vessel Endless Summer— a traditional 14.7-metre Thai teak cruiser — holds a current Marine Department Ship's Licence and annual survey certificate for passenger service in Surat Thani waters.

The boat is certified for 15 guests plus 3 crew, and skippered by a captain holding a Marine Department First-Class Helmsman certificate of competency along with a marine engineer licence. Passenger accident insurance of ฿1,500,000 per passenger (plus medical cover) is in force for every departure.

A trip paid for online is confirmed immediately — your seats are held the moment payment succeeds, and your confirmation is sent by e-mail and WhatsApp. All prices are quoted and charged in Thai Baht (THB) and include the listed inclusions for each trip plus complimentary hotel pickup where offered. We accept bookings up to six months ahead of the trip date, and we do not sell vouchers or gift certificates.

Card payments are accepted online at checkout and by payment link, processed by our payment provider — we never see or store your card details. Scheduled shared trips are paid in full at the time of booking. Private Charters are quoted in writing first; you then either pay in full at booking, or pay a 50% deposit at booking with the balance on the day — agreed with you before any payment link is issued.

If you selected a partner business in “Where did you hear about us?” (or arrived from a partner's pamphlet QR code), the partner discount is not deducted from the amount you pay online. The crew apply it after your booking is confirmed and refund the difference to your original payment method — one referral discount per booking, not combinable with other offers. If you would rather pay the discounted amount up front, message the crew before booking.

We sell boat trips — services, not goods. Nothing is shipped, and there is no delivery or shipping fee; hotel transfer is included where stated. On payment you receive an electronic booking confirmation by e-mail and WhatsApp with your trip, date, departure time, meeting point and pickup window — issued within 24 hours of payment, usually within a few hours.

If a departure is delayed on the day, we let you know by WhatsApp and the trip runs later the same day where it is safe to do so. If it cannot run at all, you choose a free reschedule or a full refund.

The captain has final say on sailing. If a departure is cancelled for weather or safety, you choose a free reschedule or a full refund of anything already paid. Routes may be adjusted on the day for sea conditions; our licence permits operation up to 18 nautical miles from shore in calm conditions, and we stay well within it.

Life jackets and safety equipment are provided for everyone on board. Please follow crew instructions at all times; the captain may refuse carriage (without refund) to anyone dangerously intoxicated or endangering others.

Plans change on holiday — cancellation and reschedule requests are accepted on WhatsApp or by email. Your refund depends on when we receive the request, relative to the scheduled departure:

Where a charter was paid by 50% deposit, the refund is calculated against the total charter price and applied to the sums actually paid — we do not pursue an unpaid balance after a cancellation.

If we cancel — for weather, sea state, safety, a direction of the authorities, or a shared departure not reaching its minimum of five guests — you always choose a free reschedule or a full refund, with no deduction, however much notice was given.

All refunds go back to the same payment method used for the original payment — a card payment is refunded to that card, and we do not substitute cash or bank transfer for a card refund. Approved refunds are submitted to our payment processor within 3 business days, and funds typically appear on your statement within 5–10 business days depending on your bank.

We sell services only — nothing is shipped and nothing needs returning, so no return cost arises for either side. To request a refund, message us on WhatsApp or email Samuisamathi@gmail.com, quoting the booking name and date — we acknowledge every request within 24 hours.

We operate with licensed crew, a surveyed vessel and passenger insurance as described above. To the extent permitted by Thai law, our liability for matters not covered by that insurance is limited to the amount you paid for your trip. Swimming and snorkelling are at your own discretion — tell the crew about medical conditions or non-swimmers in your group so we can look after everyone properly.

These terms are governed by the laws of Thailand. Questions? Message us on WhatsApp or email Samuisamathi@gmail.com. See also our Privacy Policy.